Return & Refund Policy – PlumbingDirect
1. Returns
You may request a return within 30 days of receiving your order if the item is unused, undamaged, and in its original packaging.
2. Refunds
Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. Approved refunds will be issued to your original payment method within 7–10 business days.
3. Non-returnable Items
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Custom-made or personalized products
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Items marked “Final Sale”
4. Shipping Costs
Return shipping costs are the customer’s responsibility unless the product is defective or an error was made on our part.
5. Contact
📧 support@plumbingdirect.store